Impact of Organizational Citizenship Behavior on Employee Performance: An Analytical Study of IT Professionals

Abstract

The purpose of this study was to evaluate the impact of Organizational Citizenship Behavior (OCB) on IT professionals' performance. The research included a sample size of 200 IT professionals, selected through the random sampling technique, with the entire population considered as participants. A systematic questionnaire that used the Likert Scale for measuring was used to collect the data. Regression analysis was used in the data analysis, and it was done using the SPSS program. The results indicate a noteworthy correlation between OCB and employee performance among IT professionals. Subsequent sections provide a detailed discussion and conclusion based on these findings.